How It Works & FAQs
Using the amazing technology we have available, we can convert your photos into extra special 3D crystals. They are created using a specialist printer that engraves points within the crystal. This tiny yet powerful laser makes a tiny inclusion within the crystal to create your image in 3D.
Our crystals will never fade so your precious memories will be preserved within the crystal forever.
Take a look through our website to see the items we have available. The photos that are shown in each crystal are examples, we can print your photo in any of the crystals shown on this website. These include many different shapes, key rings and pendants. Please note, to ensure you get the best results for your crystal, photographs should be clear as possible. If you are wanting an older photograph printing, please go for a smaller crystal. We remove backgrounds completely and can edit photos slightly to give better results. If for any reason there is an issue with the image you send in we will contact you to advise of the likely end result.
Please note the light bases we supply with orders vary depending on stock. If you would like to be guaranteed a rotating light stand, please order this separately on the website.
Please feel free to contact us with your photo if you would like us to check it before you place your order.
Please allow up to 48 hours before the item is shipped. Normally items are shipped within 24 hours but at times we may be extremely busy, so preparing your 3D and printing may take up to 48 hours.
During January 2022 there may be a delay of 7-10 working days due to stock delays.
What do I need to order a crystal?
All you need to do is upload a photo from your phone/computer on our website. Or inbox us direct with the photo.
Shall I crop my photo?
No please do not edit the photo, we will do this and we remove the background etc
Can I use an actual Photograph?
Yeah no problem, just take a photo of the photograph and keep glare and reflection to a minimum.
How do I upload my scan photo for a baby scan crystal?
Same as above, just take a photo of your scan and keep glare to a minimum
Can I add text?
Most crystals we can add text to. We cannot add text to pendants. Characters are limited on smaller crystals. Just let us know if you would like text by using the note box after uploading your photo.
How long do they take?
From the date of order and payment, orders to the UK take 3-5 working days.
Ireland orders take around 5 working days. During January 2022 some items may take up to 7-10 days due to stock delivery delays in our country.
Do I need a light stand?
Light stands are not necessary but they do enhance the look of the crystal and really help with the WOW factor.